We are adapting to the coronavirus situation and are currently setting up new safety measures on our tours. Learn more on our Adapting to Coronavirus page.
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On this page you will find all of the Frequently Asked Questions (FAQ). All the information you might need to prepare for your trip, can be found on the Travel Preparation page.
Is your question not listed? Please contact us via telephone number +31 20 72 35 403 or send an e-mail to info@ccetravel.com .

Corona virus

6
What safety measures is Cultural Cruises Europe taking for future tours?

We are currently in a process of developing new measures on our tours and ships to ensure a safe stay for everyone. These are in line with new health and safety requirements set up by the Dutch government. To learn more also check our coronavirus update page for a first approach.

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What is the current situation in the Netherlands?

To learn more please check updates on our Coronavirus update page.

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Which precautions can I take myself?
  • Check your health insurance to see if you are covered when abroad in case that you need medical care.
  • Purchase additional health or traveler’s insurance if possible before the start of your trip.
  • Monitor the World Health Organization’s website and your own country’s precautions.
  • Check your itinerary to see if any restrictions on your journey to your destination have been put in place.
  • Bring extra personal medication (if applicable).
  • Follow the recommended health + safety recommendations regarding hygiene, handwashing and wipe surfaces on site and while traveling as an extra precaution.
  • If you want or need to cancel your plans, check your traveler’s / cancellation insurance to see if it covers your reason for cancellation.
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What happens if a (fellow) guest on board is sick?

In this case we will immediately ask them to avoid any contact with other guests. We will also immediately contact the local health authority to assist the guest. Tour leaders and crew are trained first aiders. Our ships are permanently located in areas with direct access to high-quality medical care.

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What happens if a crew member on board becomes ill?

We will carefully monitor the health of crew members and tour leaders. If a crew member or tour leader shows any signs of being unwell with symptoms associated with the Coronavirus (fever, cough, shortness of breath), then we will immediately replace the person. Tour leaders and crew are trained first aiders.

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Will you take extra safety + hygiene measures during the tours?

We have already instructed all ship operators, tour leaders and suppliers to take additional safety measures regarding hygiene, disinfection and general health on board including (among other things):

  • Strict performance of standard hygiene procedures on board
  • Additional disinfection measures performed on a continuous basis during the tours
  • Obligatory disinfection of the hands for crew and guest (minimally before entering the ship and before and after every meal)
  • Avoidance of physical contact (including shaking hands) during the tour
  • Additional cleaning protocols
  • All meals individually served (no buffets)
  • Special instructions in health + safety guidelines onboard will be given to all our guests on the first day of the tour.
  • We will carefully observe and act in compliance with all instructions given by the Dutch or (in other countries) other national Government and Health Authorities.

Please also check updates on our Coronavirus update page.

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Life aboard our ships

4
How large is the group on board?

This depends on the ship you are traveling on. Most of the smaller vessels (with a maximum capacity of 20) will be completely full during the season. The larger ships (with a maximum capacity of approx. 120) will be filled for about 80-90% on most tours.

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What are the cabins like?

We have a large spectrum of cabin types; varying from lower deck twins to upper deck superior suites. Please check out the ships’ pages to find out more out the cabin types.

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Is Wi-Fi available on the ships?

Yes. On all of our ships there is Wi-Fi. Check out all information about ‘Internet aboard the ships‘ in our Travel Prep.

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Is smoking on board allowed?

Smoking in your cabin, in the public areas – such as the restaurant, bar and lounge – is not allowed. On most of the ships, you can smoke on deck on designated smoking areas. On a few ships smoking is banned on the entire ship.

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Place of departure

1
How do I get to the place of departure and is this transfer included?

After booking your holiday, we will send you detailed information on how to travel to your destination by car, train or aircraft, and how to reach your ship’s mooring location. You will receive information on where to park your car. At some destinations you can reserve a parking space in advance or how you can arrange a transfer.

Please read more about ‘Travel to destination‘ in our Travel Prep.

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Trip information

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Which countries do the participants come from?

We have travelers from all over the world: from Scandinavia to South-Africa, from Australia to Canada, from Russia to Brazil and from China to the US. Also we have welcomed lots of European travelers.

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