On this page you will find all of the Frequently Asked Questions (FAQ). All the information you might need to prepare for your trip, can be found on the Travel Preparation page.
Is your question not listed? Please contact us via telephone number +31 20 72 35 403 or send an e-mail to [email protected] .
Yes! After many months of waiting, our cycling tours with our sister company Boat Bike Tours started again on Saturday June 20, under a sunny sky! We’re so happy that we can finally welcome guests back on board and take them to all the beautiful destinations on our cruising holidays. It’s wonderful to be active and enjoying the great outdoors. We hope to resume operations with Cultural Cruises Europe again in October 2020.Share
On our tours, the ship serves as a floating hotel for a small number of passengers. Your accommodation – the Magnifique II, Magnifique III or Magnifique IV – remains the same for the entire trip, so you don’t need to worry about different cleaning standards at each location. You are with the same group for the whole tour and each day you’re outside visiting the best sites. While you’re out, the ship will be cleaned thoroughly. In this way we’re supporting a safer approach to travel, with more focus on cleanliness, being outdoors and avoiding busy places.Share
Cultural Cruises Europe works under a comprehensive Corona Protocol for (cycling) cruises. You can find the complete Corona protocol on the Corona Protocol page. For more information on “Safe and pleasant travel in times of Covid-19”, visit our Corona Virus Update page.
Main features are:
In this case we will immediately ask them to avoid any contact with other guests. We will also immediately contact the local health authority to assist the guest. Tour leaders and crew are trained first aiders. Our ships are permanently located in areas with direct access to high-quality medical care.Share
We have already instructed all ship operators, tour leaders and suppliers to take additional safety measures regarding hygiene, disinfection and general health on board including (among other things):
Please also check updates on our Coronavirus update page.Share
This depends on the ship you are traveling on. Most of the smaller vessels (with a maximum capacity of 20) will be completely full during the season. The larger ships (with a maximum capacity of approx. 120) will be filled for about 80-90% on most tours.Share
We have a large spectrum of cabin types; varying from lower deck twins to upper deck superior suites. Please check out the ships’ pages to find out more out the cabin types.Share
Yes. On all of our ships there is Wi-Fi. Check out all information about ‘Internet aboard the ships‘ in our Travel Prep.Share
Smoking in your cabin, in the public areas – such as the restaurant, bar and lounge – is not allowed. On most of the ships, you can smoke on deck on designated smoking areas. On a few ships smoking is banned on the entire ship.Share
After booking your holiday, we will send you detailed information on how to travel to your destination by car, train or aircraft, and how to reach your ship’s mooring location. You will receive information on where to park your car. At some destinations you can reserve a parking space in advance or how you can arrange a transfer.
Please read more about ‘Travel to destination‘ in our Travel Prep.Share
We have travelers from all over the world: from Scandinavia to South-Africa, from Australia to Canada, from Russia to Brazil and from China to the US. Also we have welcomed lots of European travelers.Share